Plans, Checkout, And Billing Help

Compare plans

1. Open /billing/pricing.
2. Review the current tier, features, and billing period options.
3. Use self-serve checkout for supported plans.

• Captain is the default self-serve paid tier for individual operators.
• Fleet is also available through web checkout for larger operations.

Manage the active subscription

1. Open /billing/manage.
2. Review the current subscription state, trial status, and plan details.
3. Use the manage page to confirm whether the account is on free, trial, paid, or expired status.

What Fleet means today

Fleet is available through web billing for larger operations. Support can still step in for onboarding, statement review, and rollout planning when the operation needs extra help.

Why Fleet can look different on iPhone

The iOS subscription flow stays focused on Captain. Users who need Fleet can start it from the web billing flow.

What to check first

• Whether the app is running in an environment with Stripe configured.
• Whether the user is on the expected plan, trial, or expired state.
• Whether the issue belongs in web checkout or the iOS in-app purchase flow.

When to contact support

Send users to support when billing state looks wrong, checkout does not match the plan they expect, or multiple accounts are showing the same billing failure.